Ministry of Railways
Beware of Cyber Fraud: Railway Pensioners Urged to Stay Vigilant Against Scammers
No Railway Official Seeks Confidential Information Through Social Media or Calls
Report Suspicious Calls or Messages Immediately to Police Cyber Cell & the Concerned Administrative Office
Posted On: 25 FEB 2026 5:16PM by PIB Delhi
It has come to notice that certain cyber fraudsters are making fake phone calls and sending SMS/WhatsApp messages in the name of Railway officials, seeking personal and financial details on the pretext of PPO updates, KYC verification, additional pension benefits, etc.
Pensioners are hereby informed that Railways do not send links or messages for updating PPO or service records. No Railway official is authorized to seek bank details, OTPs, passwords, or any confidential information through phone calls, SMS, WhatsApp, or social media.
Pensioners are advised to remain vigilant and also sensitise their family members in this regard. Any suspicious call or message should be immediately reported to the Police Cyber Cell and the concerned administrative office.
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Dharmendra Tewari/ Dr. Nayan Solanki/ Ritu Raj
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